Policies
Terms & Conditions of use
Before we can serve your needs you must agree to all our Terms & Conditions of use in Open Account page.
Adverse Action
The account holder certifies that before taking adverse action in whole or in part based on a background report for Employment it will provide the consumer the following:
- A copy of the Consumer Report
- A copy of the consumer rights approved by the FTC (Fair Trade Commission)
- A Summary of Your Rights Under the Fair Credit Reporting Act
Guarantee
We offer a "No Records-No Charge" guarantee that applies to Skip Tracing only. To learn more about it Click Here.
Privacy
Your privacy is as important to us, as it is to you. We will not ever, sell, rent, lend, share or give away your sensitive personal information.
With regard to your competition, we will not ever share any information about you, the services you use, or the information you receive with any other customer. And this holds true if two customers order a report on the same person(s). Your business is your business - period ! We understand and respect your situation because we are Real Estate Investors too.
Submitting Information
Submissions may be sent electronically on the website www.trackandscreen.com.
Return of Reports
We will return search results by posting reports directly to your account. There is a $10 per report, fee to return by mail. If you choose to have your reports mailed to you, your credit card will be billed $10 for each report sent. Mailing the info is cumbersome and time consuming, so we are forced to charge extra for it.
Bulk Buy Plan Terms & Conditions
Our Platinum Bulk Buy Plan entitles you to 100 searches with no expiration. We require you to agree to the terms and conditions below.
Our Gold Bulk Buy Plan entitles you to 50 searches with no expiration. Again, we require you to agree to the terms and conditions below.
Please visit our Products\Pricing Page for a full listing of all searches available. http://www.trackandscreen.com/products.php
Submissions are submitted via our web site.
We prefer a paperless environment, and we will return results by posting the reports directly to your account. We can also return reports by mail, but there is a $10 per report, fee to do so. If you choose to have your reports mailed to you, your credit card will be billed $10 for each report sent. Mailing the info is cumbersome and time consuming, so we are forced to charge extra for it. We hope you understand. We offer a “No Records-No Charge” guarantee that applies to Skip Tracing only. This means when you run a skip trace and we are unable to generate a Skip Trace Report, your account is not debited or charged for the search. We will still provide you a report of ‘Optional Reports Available’ that may help you locate the person you are seeking. If you decide to purchase a report offered here, a search charge will be incurred with the new order submission.
In no way do we guarantee that you will find your subject, because we have no control over what you do with the info once you receive it. This guarantee does not apply to any other search, only the Skip Trace Search. Your account will be charged or debited for all other searches whether or not results are reported.
On both the Platinum and Gold Bulk Buy Plans, your allotment has NO EXPIRATION and not using them is NOT grounds for a refund.
No activity on your account for a period of 12 months or more will constitute abandonment. If an account is abandoned, it may be closed without notice. If your account is closed due to abandonment, it will NOT be grounds for a refund.
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