FAQ's
The following are the most frequently asked questions about our service. If you are unable to find the answer to your question, please feel free to call as toll free at (888) 845-5219 or send us an email.
Will the person I seek know I ran a Skip Trace on them?
Will you definitely find the person I am looking for?
Will I definitely get their phone number and address?
Do you have an application we can use that gives a release for a background or criminal check?
What if all I have is a name with no address?
What if all I have is an old address?
What if the person has been divorced or remarried and I don't know the new last name?
What if I'm not sure which is the person's first and last name?
What if I'm not sure of the spelling of the name?
What if I have just a social security number?
What if the person has a hyphenated last name?
Why would I need to do a Business Background Check?
Who has access to these records?
Why don't you offer credit checks?
What if I deny the applicant employment as a result of the report(s)?
Do I need permission to check driving records?
Do I have to run a county, state, and nationwide criminal search on every applicant?
If I run an employment verification, will my applicant know I have do so?
If I run a personal reference check, will my applicant know I have done so?
What is a Wants and Warrants Search?
Why would I want to do a Workers Compensation Search?
What is a County Criminal Background Check?
What is an Employment Verification Background Check?
What is a Judgments, Bankruptcies and Liens Background Check?
What is a Nationwide Criminal Background Check?
What is the Personal Reference Background Check?
What is a Statewide Criminal Background Check?
What if all I have is a name with no address?
What if all I have is an old address?
What if a person has been divorced or remarried and I don’t know the last name?
What if I’m not sure which is the persons first and last name?
What if all I have is a social security number?
Where Can I get a Tenant Screening Background Check?
What is a Skip Trace? It's a very effective way to find an individual that is otherwise unavailable.
Will the person I seek know I ran a Skip Trace on them? No. Not unless you tell them. While our service may utilize credit header info, there is no credit inquiry.
Will you definitely find the person I am looking for? No. Not definitely. Our policy is to guarantee that if we find no records for your subject, there is no fee or usage. When we do return records, we cannot guarantee that you will locate your subject because we have no control over what you do with the information from the time you receive it. Please review our "No Records - No Fee" Policy here.
Will I definitely get their phone number and address? Usually but not always. Some people who have abandoned their properties have moved in with a friend or family member and have not applied for new credit or service, such as phone, utilities etc. These people have left but are not yet leaving a trail behind them. That's where Neighbors, Relatives, and Possible Associates at each of their previous addresses, including the house they've abandoned are so important to have. These people will usually lead you right to your subject with only a phone call or letter from you.
Do you have an application we can use that gives a release for a background or criminal check? Yes, we do. You can click here to download our PDF and write in your business name and address at the top. Please remember that if you request an application to be filled out from your applicant, you need to do so for all applicants. If not, it may be considered as discrimination. You should also retain the applications for at least 2 years.
What if all I have is a name with no address? If you can also provide us with a city and state where you think the person is likely to be, we are often able to find the person with just that info.
What if all I have is an old address? We can help. In most cases, if we can find records of the person with the 'older address' as a match, and the Skip Trace Report will contain the most current or likely address and a phone number when available. This along with information about possible relatives, possible associates, and neighbors can help you in locating the person you are looking for.
What if the person has been divorced or remarried and I don't know the new last name? Our system can match a name (first or last) with an address and find the person. Knowing their age or an approximate age range can also assist in verifying you have the correct person. Please let us know this in the comments section of your submission.
What if I'm not sure which is the person's first and last name? (i.e. Mitchell David) As long as we have the correct address, we can search the database on the first or last name. When we find a match with the address, you'll get your report. Please let us know this in the comments section of your submission.
What if I'm not sure of the spelling of the name? Again, we can search on just a first name and phonetically at the same time. If you provide us with Kathy and the correct spelling is Cathy or Kathleen, we can find a match to an address and find the person you are looking for. Please let us know you're not sure of the spelling in the comments section of your submission.
What if I have just a social security number? We can search on just a social security number and quite accurately as you might imagine.
What if the person has a hyphenated last name? We can search on just part of the last name and find the person you are looking for.
Why would I need to do a Business Background Check? A business background check would be a search to consider prior to using a Contractor or a checking on a potential business partner. You can verify the information that you have been told is accurate and truthful.
Who has access to these records? Companies like TrackAndScreen.com who provides nationwide background screening and members of background screening organizations such as N.A.P.B.S. (National Association of Professional Background Screeners).
Why don’t you offer credit checks? The reporting and analyzing of credit needs to be done by an expert who can understand and explain the full picture of the financial background. This is not our area of expertise so we recommend that you do a credit check if needed, with a professional agency rather than try to analyze it on your own.
What should I do first? Let your applicant know that you need their permission to run the any background check. Have them sign the Release form or complete the Application for Employment, which includes the release, or click here. After that, you will need to open an account with us, click here.
What if I deny the applicant employment as a result of the report(s)? Before taking adverse action in whole or in part based on a background report for Employment you will need to provide the consumer with the following:
- A copy of the Consumer Report
- A copy of the consumer rights approved by the FTC (Fair Trade Commission)
- A Summary of Your Rights Under the Fair Credit Reporting Act
Do I need permission to check driving records? Yes, you can use the application for employment, or the release form, click here.
Do I have to run a county, state, and nationwide criminal search on every applicant? No, however you may need a combination of any of these depending on the state your subject has resided. Please read the details in the Learn More Here page for each.
If I run an employment verification, will my applicant know I have done so? Yes, because you are required to have permission to submit an employment verification request.
If I run a personal reference check, will my applicant know I have done so? Yes, because you are required to have permission to submit a personal reference check.
What is a Wants and Warrants Search? This is another form of criminal background check. It differs from the Nationwide, Statewide, and County Criminal searches. These search results may include records for warrants that have been cleared, dismissed, or not yet reported.
Why would I want to do a workers compensation search? When you have an applicant for employment that will be required to perform physical duties in their daily job, it would be wise to consider a workers compensation search. This search may reveal possible fraudulent claims. It may also reveal legitimate claims that you would want to be aware of to avoid new claims for your business due to restrictions not revealed.
What is a County Criminal Background Check? A county criminal search is a search done for one county only. It will contain the most up to date records for the particular county because it entails a live visit to the county court house. Because of this, it may longer to receive the results from this search. You should also run a Nationwide Criminal Search to check for criminal records in 42 other states. A Statewide Criminal Search is required for a few states who do not report their criminal records on a national level. Click here for more details.
What is an Employment Verification Background Check?This search is will be done by a live phone call to the employer. You should indicate whether this is a current or past employer on your order form. It is important as a Landlord to verify current employment to be sure that you your applicant will be able to fulfill their rental requirements.
What is a Judgments, Bankruptcies and Liens Background Check? This is a nationwide search for important court actions. The Bankruptcies include chapter 7, 9, 11, 12, 13, Schedule 341\Trusteeship in all 50 states, the District of Columbia and Puerto Rico.
The Judgments and Tax Liens are available for all states except Montana and the District of Columbia. However there are a few regions that may not be available due to lack of computerization in those courthouses.
The Liens range from Federal, State, and County Tax liens and State Tax Warrants. The judgment cases include Small Claims Judgment, Civil Special Judgment, Deficiency Judgments, Foreclosures, Forcible Entry\Detainer, Civil New Filings, Civil Dismissal, Vacated\Appealed Judgment and Abstraact of Judgment.
What is a Nationwide Criminal Background Check? This is a comprehensive search that checks for criminal records in 42 states where more than 75 percent of the nation's population lives (currently over 79 million offense records from over 55 million offenders.) You may need a Statewide or County Criminal search also. Click here for more details.
What is the Personal Reference Background Check? This is a phone call to verify personal character traits that may provide additional information than you would get from an employment verification for dates and position. This can give you information such as trustworthiness, honesty, dependability, that can be helpful in your applicant decision.
What is a Statewide Criminal Background Check? This is a criminal record search for one particular state only. Some counties may not be report their criminal records by state or nationally. You should run a Nationwide Criminal Background Check to check for criminal records in 42 states reported inclusively. You may need a County Criminal Search for some states. Click here for more details.
What if all I have is a name with no address? If you can also provide us with a city and state where you think the person is likely to be, we are often able to find the person with just that info.
What if all I have is an old address? We can help. In most cases, if we can find records of the person with the 'older address' as a match, and the Comprehensive Report will contain the most current or likely address and a phone number when available. This along with information about possible relatives, possible associates and neighbors can help you in locating the person you are looking for.
What if a person has been divorced or remarried and I don’t know the last name? Our system can match a name (first or last) with an address and find the person. Knowing their age or an approximate age range can also assist in verifying you have the correct person. Please let us know this in the comments section of your submission.
What if I’m not sure which is the persons first and last name? (i.e. Mitchell David) As long as we have the correct address, we can search the database on the first or last name. When we find a match with the address you'll get your report. Please let us know this in the comments section of your submission.
What if all I have is a social security number? We can search on just a social security number and quite accurately as you might imagine.
Where Can I get a Tenant Screening Background Check? Please visit our affiliated website www.tenantauthority.com where you can get all the tenant screening searches you need from A-Z. We have a full range of products that you need for tenant screening here, including credit verification. Please go to the Products Page to read more about all the tenant screening products available http://www.tenantauthority.com/products.php
As you can see, if you use our services we will go the extra mile for you! This will ensure that you get the results you are looking for, get top quality information from TrackAndScreen.com
If you have questions you don't see here, please call toll free 888-845-5219 or send them by email.
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